FAQ

Frequently Asked Questions


Are there any other ways I can clean my cup?


Cleaning your Myoni Cup:


Here are some tips for keeping you cup clean while using it:
- Thoroughly rinse your cup with clean water. You can use a water bottle if you don’t have access to a tap or if you are unsure if tap water is clean.
- A clean, soft, microfibre cloth can be used to wipe away any residual menstrual blood.
- Use a mild soap to clean your Myoni Cup. Be sure to rinse thoroughly to remove any soap residue before you use your cup.
- Rubbing alcohol (isopropyl alcohol) can be used to wipe down your cup. Allow
sufficient air drying time to make sure all alcohol is evaporated before inserting again.
- A healthy vagina is already full of healthy microbiota. Don’t introduce anything to this environment that could change the pH of your vagina and lead to an imbalance of vaginal flora.
- DO NOT use abrasive cleaning products or methods, such as steel wool. These
can scratch the surface of your cup and make it more difficult to clean in the
future.
- DO NOT put your cup in the dishwasher.
- DO NOT use harsh detergents or bleach.

What is Myoni Cup made from?
Your Myoni Cup is made from high quality German engineered thermoplastic elastomer
(TPE), rather than the silicon that other menstrual cups are made from. This difference is
part of what makes Myoni Cup unlike other brands.
Our material was made specifically for the medical device industry and is used in other
products such as mouth pieces and baby’s dummies.
Production is strictly monitored and is ISO 10993-5:2009 and ISO 10993-10 compliant.
Here are just a few of the benefits of using a menstrual cup made from TPE:
- Non-toxic and body safe
- Non-irritating
- Contains no animal products
- Soft touch texture
- Long lasting
- recyclable

We chose this material carefully with the utmost concern for quality, safety, and
environmental responsibility. By using a recyclable material we are able to cut down on
waste in both production and post-consumer use.

How does my Myoni Cup promote a healthy vagina?
Myoni Cup is made from non-toxic, medical grade thermoplastic elastomer which is
non-porous. By simply collecting your menstrual fluid, without absorbing it, Myoni Cup
promotes a healthy vagina in the following ways:
- Myoni Cup will not cause dryness or irritation
- Myoni Cup will not disrupt your own natural vaginal mucus or your own delicate
vagainal microbial balance (which is an essential part of a healthy vagina!).
- Because Myoni Cup is non-porous and non-absorptive, it doesn’t provide any
opportunity for harmful bacteria - such as the bacteria that causes toxic shock
syndrome - to multiply.
- Typical disposable sanitary items (pads and tampons) contain undisclosed chemical
additives, bleaching agents, and synthetic fibres. Tampons introduce unnecessary
and potentially harmful chemicals into one of the most absorbent parts of the body. In
contrast, Myoni Cup’s inert and body safe material won’t introduce anything into your
vagina that shouldn’t be there.
In addition, you may find that being able to see your menstrual fluid when you empty your
Myoni Cup is a very useful way of getting to know more about your body and how heavy
your flow is. Changes in the amount or texture of your menstrual fluid can signal other
changes in your body.
Will it smell?
If you have used disposable pads in the past you may have noticed that your menstrual
blood can sometimes have a strong smell.
Menstrual fluid will usually have a mild smell that may change over the course of your
period, but this can increase when it comes into contact with the air.
Because Myoni Cup collects your menstrual fluid internally without absorbtion or exposure to
the air, you may find that smells are significantly reduced.
If you notice any unusual or very strong smells you should talk to your doctor as this may be
a sign of other health conditions.
What about Toxic Shock Syndrome?
Toxic shock syndrome (TSS) is a rare complication of infection from bacteria and can be
deadly. Because Myoni Cup is non-absorptive there is a low risk of Toxic Shock Syndrome
(TSS).
The early symptoms of TSS may begin suddenly and are similar to the ‘flu’, early recognition
of these symptoms is very important.
If you experience any of the following symptoms while using Myoni Cup, remove it
immediatly and contact your local emergency department.

TSS symptoms include:
● diarrhoea
● a sudden high temperature (40°C or above)
● confusion
● dizziness
● tiredness
● vomiting
● aching muscles
● headaches
● low blood pressure
● red eyes, mouth and throat
● a red rash found on the hands and feet that peels.
● seizures
For more information you should contact your doctor or see www.healthdirect.gov.au.
Please note that if you have had TSS in the past you must not use any internal menstrual
product, like Myoni Cup, without approval and supervision from your doctor.

How often do I need to replace my Myoni Cup?
All good things come to an end. If you notice any cuts, tears, or changes in the appearance
or texture of your Myoni Cup then it is time to replace it.
We recommend replacing your cup every 2-3 years, which is also the recommendation of
the US Food and Drug Administration.
You may find that your Myoni cup discolours slightly over time. This is normal. If you have
cleaned your cup thoroughly and it remains discoloured it is still safe to use and you have no
cause for concern.
Your cup should be replaced if you have had a recent case of thrush or bacterial vaginosis.
Talk with your doctor or pharmacist if you have any concerns.
What do I do with my old Myoni Cup?
Your Myoni Cup is recyclable, we are committed to a future where we are more accountable
for the waste we produce and with Myoni Cup you can close the loop on menstrual waste.
By sending your old cup back to us, we can facilitate the specialised recycling of your
medical grade Myoni Cup.
How to I wash my Myoni Cup Case?
Your Australian-made neoprene Myoni Cup Companion Case is machine washable and
should be air dried.
Can I wear my cup if I think I’m about to get my period?
One of the beautiful things about your Myoni menstrual cup is that you can wear it before
you have your period. It’s perfect for when you have irregular or unpredictable cycles or if

you just have a busy day ahead of you and you don’t have time to stop and think about your
period.
Because it’s non-absorptive, with an incredibly low risk of Toxic Shock Syndrome (TSS), you
can wear it safely for up to eight hours. Be aware that your Myoni cup is more prone to
leaking if it is over-full. You know your body so change it according to your menstrual cycle.
What about exercise and swimming?
Your Myoni cup loves to go wherever you go! It is safe to use your Myoni Cup while
swimming and being active. You can wear it for up to twelve hours, depending on your flow.
You can safely and comfortably incorporate exercise into your day while using Myoni Cup.

What about traveling?
Myoni Cup is a fantastic companion for travel and adventures. As Myoni Cup is comfortable
and reusable. You can worry less about your period and enjoy your journey. You won't have
to search for menstrual products while on holiday or while exploring off the beaten track. Just
make sure you wash your cup with potable (drinking) water and follow the cup cleaning
instructions.

How often do I need to thoroughly cleanse my Myoni Cup?
We recommend giving your Myoni Cup thorough cleanse before using it and at the end of
each period. Let it dry properly before putting it back in your Myoni pouch to keep for your
next period.
Outside of these times, you can give your Myoni Cup an extra clean as often as you feel you
need to. Remember not to use harsh chemicals or detergents, or anything that might leave a
residue on your cup.

You’ve said I can save $400 over 3 years. How did you arrive at that number?
Math time!
$400 is the amount you could easily save over the lifetime of your Myoni Cup if you use it to
replace disposable options. Let’s say that you use organic tampons at a cost of $7 for a box
of 16.
Cost per period: $12
Cost per year: $144
Cost over three years: $432

That number is based on a relatively moderate flow period over 7 seven days. Of course,
your individual flow can vary - some folks with very heavy periods need a lot more than 4
tampons a day to manage their menstruation.

How does the warranty work?
Because you have purchased a premium Australian made product we automatically offer a
complimentary 12 month warranty for your peace of mind. If you use your Myoni Cup as
intended and follow the guidelines in the instructions we promise to replace your Myoni Cup
if it is somehow damaged in the course of normal use.
If you register online within 3 months of purchase we will provide a free 6 month extended
warranty option, giving you 18 months complimentary assurance.
We recommend taking a photo of your receipt as proof of purchase. Please ensure the date
is visible.
For further enquiries, contact hello@myoni.love
This offer does not override the rights you already have under Australian law.

What if I need to pee?
You can continue to wear your Myoni menstrual cup for urination and bowel movements, as
your normally would with a tampon. As always, be careful with hygiene: wipe yourself
carefully from front to back, and wash your hands well before and after going to the toilet or
handling your Myoni cup.
Take care not to introduce bacteria to your vulva or vagina that wouldn’t ordinarily be there.
It’s best to empty and re-insert your Myoni cup with clean hands when you go to the toilet,
before moving your bowels.
What if I can’t get it out?
Don’t be nervous, your Myoni cup can’t get lost inside you. If you are having difficulty
removing your Myoni cup, try the following:
- As much as you can, try to relax. If you are tense or nervous it will be harder for you
to remove your Myoni cup. It’s normal to find it a bit tricky at first.
- You may find being in a warm shower or bath helpful.
- Slowly and gently insert your finger to feel for the stem and base of your Myoni cup.
You may find that your Myoni cup has moved further up your vaginal canal and is
sitting higher up towards your cervix. If this is the case, using your pelvic floor
muscles to ‘bear down’ will help push it lower to where you can more easily reach it
with your fingers.
- Squatting may also make it easier to remove your Myoni cup. You can also try putting
one foot on the toilet or edge of the bathtub might help.
- Pinch the base of your Myoni cup or slide a finger up the side of the cup to break the
seal.

- While pinching the stem and base of your Myoni cup, shift or wiggle it gently and
slowly from side to side as you ease it out. Do this while bearing down.
- While gentle tugging is ok, don’t overly force your cup by pulling too hard.
- If you have pain, or if it has been longer than 10-12 hours, see your doctor.
- Angle your cup slightly as you remove it so as not to spill the contents.

Can I wear my Myoni Cup if I have an IUD (Intrauterine Device)?
This is a question for your doctor. Many women who have an IUD have successfully used
Myoni Cup, however your personal medical history is an important factor in making this
choice.
Many people experience irregular or unpredictable bleeding after having an IUD inserted.
Your Myoni cup can be extremely useful for managing this time because you can wear it
even when you think you might get your period. However, it is advisable to speak to your
doctor before having an IUD inserted to ask them if it’s safe for you to continue using Myoni
cup once you have your IUD. Your doctor may recommend that you use menstrual pads
initially after having your IUD inserted, when the risk of IUD expulsion is highest.
If you have already an IUD for 6 months or more, the risk of complications is reduced. Take
extra care when when removing your Myoni Cup. Be sure to break the seal by pinching the
base of the cup or sliding your finger up the side of the cup, and don’t tug it forcefully.
If you have an IUD it is particularly important to familiarise yourself with what feels normal for
you, and where your Myoni Cup sits in relation to your cervix. Check the strings of your IUD
regularly. If the length of the string changes, if they are uneven, or if you feel that your IUD is
pushing against your cervix you should speak to your doctor quickly.
Can I wear my Myoni Cup during sex?
Your Myoni Cup is not designed to be worn during penetrative sex. You can wear your
Myoni cup for non-penetrative sex (such as oral sex).
Myoni Cup is not a contraceptive device and will not protect you or your partner from
unwanted pregnancy or sexually transmitted infections.
How soon after childbirth can I wear my Myoni Cup?
Many of the people using Myoni Cup have had babies and love how much easier managing
their (often unpredictable) return to menstruation has been with a Myoni cup. However Myoni
Cup is not to be used during postpartum bleeding, following a miscarriage or termination as
there is a risk of infection.
See your registered healthcare professional for advice about what is right for you, especially
if you have stitches or scar tissue.
You may find that you need a different sized cup and you may find that your small Myoni
Cup is more prone to leaking due to changes in your vagina. We generally recommend the
larger size Myoni Cup for people who have given birth vaginally, but this is not a hard and

fast rule. It is useful to get to know your normal and embrace the changes to your beautiful
body after pregnancy.
Trouble Shooting
We’re here for you! If something about your cup isn’t working properly we suggest you look
at our online resources at www.myoni.love. We have videos, frequently asked questions,
blog articles and you can ask questions of our experienced users in the Myoni community.
Stay in touch
Connect with us:
Facebook:​ myoni.loves Instagram:​ myoni.love Twitter:​ @myoniloves
You can find more knowledge, wisdom and general life goodness on our website​:
www.myoni.love
We love hearing from you! You can email us​: hello@myoni.love